Corporate policies and statements - Ionix Advanced Technologies

Corporate policies, terms and statements

Data Protection and Privacy Policy
This web site is owned and operated by Ionix Advanced Technologies Ltd.

http://www.ionixadvancedtechnologies.co.uk

This notice explains how Ionix Advanced Technologies (herein referred to as Ionix) collect and use personal data obtained from users of our website. Ionix is the data controller in respect of the personal data we collect and we are committed to protecting and respecting your privacy. “Personal data” is information which relates to an identified or identifiable living individual.

This Notice should be read together with our Cookies Statement (below).

What personal data we collect

We may collect personal data from those who visit our website. Some areas of the website offer you newsletters, marketing communications, publications and information about events, or to contact us with enquiries, comments or job applications from which we may also collect personal data.

Additionally, when you use our website, plugins used to enable operation collect information.

We may collect and process personal data about you from these channels such as:
- your name, address, email address and other contact details;
- where you subscribe, you email alert preferences; and
- records of your correspondence with us, if you have contacted us, including gender, age and CV’s (containing employment records, salary and education records)
When you use the website, we collect certain technical information that is sent by your browser to our website (stored as log files). This includes information, such as your IP address, browser type, operating system, language, time zone setting, access times and any referring website addresses.

How we use personal data we collect and the legal bases we use for doing so

Depending on the situation, we may use personal data collected from you through the site in the following ways:
- to ensure that the website is presented to you in an effective manner;
- to aid spam detection and prevention, identify cyber threats or malicious actions;
- to provide you with information that you have requested from us; and
- where you have registered to do so, to send you electronic and/or paper form marketing, Ionix company updates and other materials relating to our services, unless you would prefer us not to do so.
Where you chose to sign up to our email alerts (such as demonstrations, events, news or product alerts), we process your personal data on the basis that you have consented to receive these updates. You can withdraw your consent at any time by clicking the ‘unsubscribe’ button in any of our emails, or by emailing unsubscribe@ionix.at. If you unsubscribe from all communications, we may still retain your email address, so we know not to contact you.

Sometimes, we process your personal data because it is in our legitimate interests to maintain and promote our services and properly administer our business, for example, when you contact us and submit a query or application for employment.

Sharing your personal data

We may share your personal data with third parties, including:
- government and regulatory authorities, for example to respond to a legal request or comply with a legal obligation;
- suppliers of IT services (such as those needed to operate this website, or cloud services store data) and third parties engaged by Ionix for the purpose of providing marketing communications or services requested by you; and
- in the event that you make an application for employment, we may share you application with suppliers of recruitment services and health pre-screening.
A list of our current third party sub-processors and the type of personal data we transfer is available by emailing privacy@ionix.at.

Finally, we may share non-personal data with the third parties listed above, or other third parties not listed in this Notice. When we do so we may aggregate or de-identify the information so that a third party would not be likely to link data to you, your computer, or your device. Aggregation means that we combine the non-personal data of numerous people together so that the data does not relate to any individual. “De-identify” means that we attempt to remove or change certain identifiers that may be used to link data to a particular person.

Retention, storage and transferring your personal data

We maintain strict security measures in order to protect personal information. These measures include technical and procedural steps to protect from misuse, unauthorised access or disclosure, loss, alteration or destruction.

Your personal data is kept for as long as it is necessary for the purposes for which it was collected, and in accordance with data retention laws. It is periodically reviewed to ensure it is accurate, up-to date and relevant.

After this period data is destroyed, erased or anonymised. In order to provide our services and the website, any personal data that we obtain may be transferred to and stored by a third party at a locality inside or outside the UK or the European Economic Area (EEA), including in a country where the law provides less protection for personal data. If we transfer personal data to a third party outside of the UK or EEA, we will, as required by applicable law, ensure that your privacy rights are protected by appropriate safeguards to ensure that your data is treated securely and in accordance with this privacy policy. In particular, appropriate data protection is provided by an agreement entered into by us containing the model clauses which permit such transfer. You can find a link to the model clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en. Please contact us if you would like more information about these safeguards.

Your rights

Applicable data privacy laws may give rights to individuals in respect of personal data that organisations hold about them, for example to:
- request a copy of the personal data that we hold about them;
- object to the processing of their personal data; or
- request that we rectify, delete, or limit the processing of their personal data.
To make any requests regarding your personal data, or if you have any questions or concerns regarding your personal data, please submit your written request to us via privacy@ionix.at. You may also have the right to object to your personal data being used for certain purposes, including to send you marketing. We will comply with any requests to exercise your rights in accordance with applicable law. Please be aware, however, that there are a number of limitations to these rights, and there may be circumstances where we are not able to comply with your request. You are also entitled to raise your concerns with your local supervisory authority for data protection.

Contact us

If you have a concern or complaint about how Ionix has used your personal data, as a first step, you should raise this with Ionix, via the email address privacy@ionix.at or by writing to us at:

Ionix Advanced Technologies Ltd.

3M Buckley Innovation Centre

Firth Street, Huddersfield

HD1 3BD. UK.

When we receive the concern or complaint, we may ask you to verify your identity, and subsequently review it to ensure that we are in compliance with our privacy policy and all applicable laws. We will contact you within 30 days of receiving your complaint to inform you of the results of this review.

Changes to this Notice

We reserve the right to modify or amend this Notice at any time and will always post the revised Notice on our website.

Last Updated: 25 August 2023

Cookies

A cookie is a text file saved on your computer by your browser to store certain types of data that you are using on a web site. Ionix Advanced Technologies Ltd’s web site uses cookies to gather and save data about the functions you use and the pages you visit within the site.
If you wish to completely avoid the cookies, turn off cookies in your browser. This may disable some tools and may affect the overall performance of the site. The method will vary according to the type and version of your browser and whether you use a PC or an Apple Macintosh, but will approximately follow these steps.
Internet Explorer
- with PC: Tools > Options > Privacy > Cookie settings.
- with Apple Macintosh: Edit > Preferences > Receiving files > Cookies > Cookie settings.
Netscape
- Edit > Preferences > Advanced > Cookies radio buttons.
Mozilla
- Tools > Options > Privacy > Cookie settings.
You will normally be able to accept all cookies, reject all cookies, accept certain types of cookie, and/or receive a warning before accepting a cookie.
Alternatively, if you wish to remove these cookies from your computer at a later date you may clear them after visiting the site; this will not affect the performance of the site or the cookies in question.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (‘Google’). Google Analytics uses cookies (text files placed on your computer) to help the website operators analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

More information on how Google Analytics treats your personal data can be found here;

https://support.google.com/analytics/answer/6004245?hl=en

CPanel

This website uses CPanel, Inc, a web hosting and web analytics service provider. CPanel collects information automatically when you visit the website including;
- Information on how you access the website
- Information about your device
- Information provided from cookies and Google Analytics.
The information collected will be transmitted to and stored by CPanel on servers, including in the United States. By using this website, you consent to the processing of data about you by CPanel in the manner and for the purposes set out above. More information on how CPanel treats your personal data can be found here;

https://cpanel.com/privacy-policy.html

Sharing tools

This website uses sharing tools. Sharing tools allow you to share content through social networks such as Facebook or Twitter. When you use one of these buttons, the social networking site may place a cookie on your computer. This would be a third-party cookie set by the social networking site. If you have any questions about the use of these third-party cookies, you should check the relevant social networking site’s cookie policy.

Ionix Advanced Technologies is registered with the Information Commissioners Office under ZA268749.
Company Information
Delivery Address
Terms and Conditions of Purchase
Terms and Conditions of Sale
Quality Management System
Ionix Advanced Technologies recognises that the application and maintenance of quality standards in all activities is the key to our success and reputation. The company is therefore committed to a policy to supply products and services that conform to established industry requirements and meet the agreed expectations of our customers.

A key way to achieve this is by operating a Quality Management System (QMS) in accordance with the requirements of ISO 9001: 2015.

Additionally, Ionix is certified to manufacture ATEX and IECEx certified products under the relevant schemes, and operates a QMS in accordance with ISO 80079-34:2011.

Download Quality Assurance Notification (Annex IV) and IECEx Quality Assessment Report

Senior Management Team is committed to:
- Satisfying applicable requirements by ensuring that customer and applicable statutory and regulatory requirements are determined, understood and consistently met.
- Continual improvement of the QMS by ensuring the risks and opportunities that can affect conformity of products and services and the ability to enhance customer satisfaction are determined and addressed and the focus on enhancing customer satisfaction is maintained.
Senior Management Team shall:
- Take accountability for the effectiveness of the QMS.
- Ensure the quality policy and quality objectives are established for the QMS and are compatible with the context and strategic direction of the Company. Quality objectives have been set and are maintained as part of the QMS internal auditing, monitoring and management review processes, in order to enhance customer satisfaction.
- Promote the use of a process approach and risk-based thinking. Ensure that the resources needed for the QMS are available; including training, support and encouragement.
- Communicate the importance of effective quality management and of conforming to the QMS requirements.
- Ensuring that the QMS achieves its intended results.
- Engage, direct and support persons to contribute to the effectiveness of the QMS.
- Promote improvement.
- Support other relevant management roles if applicable to their areas of responsibility.
- Establish partnerships with suppliers and interested parties to provide an improved service.
This policy will be communicated to all employees and organisations working for or on our behalf.

Employees and other organisations are expected to co-operate and assist in the implementation of this policy, whilst ensuring that their own work, so far as is reasonably practicable, is carried out without risk to themselves, others, or the environment.

This policy will be reviewed annually by Senior Management and where deemed necessary will be amended and re-issued.
Environmental Policy

Ionix Advanced Technologies Ltd. is committed to environmental sustainability through its products, processes, and
operations. It will maintain full compliance with all national environmental legislation and where practicable, improve
upon statutory requirements.

In particular the Company will.
• Comply with all legal and company standards on environmental matters
• Set environmental objectives and targets, and by measuring and reviewing these, continually improve the
company’s environmental performance
• Promote to all parties associated with its business, including suppliers and customers, the need for
compliance within this policy and due consideration of the environment
• Promote a culture of environmental responsibility throughout the company
• Meet its obligations with regard to providing publicly available environmental information to its customers
• Use renewable resources in a sustainable manner, and work to minimise its impact on non-renewable
resources
• Ensure a commitment to pollution prevention through the correct handling, storage and management of raw
materials, products, and wastes
• Provide sufficient management time and other resources to ensure the implementation of this policy
• Make this policy available to the public on request, and via the company website

Download PDF version of our Environmental Policy here
Sustainable Procurement Policy

Introduction
Ionix Advanced Technologies Ltd Sustainable Procurement Policy
Sustainable Procurement “A process whereby organisations meet their needs for goods, services, works and utilities
in a way that achieves value for money on a whole life basis and generates benefits not only to the organisation, but
also, to society, the economy and the environment”.
Ionix Advanced Technologies Ltd accepts its responsibility through its business practices and policies to enhance and
be accountable for the social, economic, and environmental aspects of its local community and the communities that it
operates within.
Ionix Advanced Technologies Ltd are conscious that our activities affect the environment in which we exist, and we are
acting to minimise negative environmental and social impacts associated with the products and services we supply and
purchase.
Ionix Advanced Technologies Ltd acknowledge our responsibilities in delivering this policy and recognise the
importance of engaging our suppliers and (internal) customers in its implementation.
In addition to supporting Ionix advanced Technologies Ltd Environmental Policy, we will embrace the following
principles:
Organisational commitment to making more sustainable choices when applying our services through procurement.
This means identifying more sustainable ways of meeting requirements and designing sustainable procurement
specifications accordingly. The approach will address the social, economic, and environmental implications of product
and service choices. When relevant it will embrace whole- life costing and address how aspects such as design,
manufacturing materials, operating costs, energy consumption, waste and recycling options support a more sustainable
approach: and working in partnership with our suppliers and contractors to minimise the environmental and social
impacts of our supply chain.

Procurement Policy Statement
Ionix Advanced Technologies Ltd will incorporate sustainability into our everyday procurement activity to benefit
society, the economy, and the environment.
Ionix Advanced Technologies Ltd will purchase goods and supply services in a way that minimises the impact on the
environment where it is practical and economically viable. Ionix Advanced Technologies Ltd will initiate savings in
materials, energy, reduce waste, and promote a sustainable approach to the way we conduct our business.
Working with colleagues and suppliers we will ensure whole-life costs are considered and that, where practical and
economically viable, purchases have been manufactured and are delivered, used, and disposed of in an
environmentally responsible manner.
This policy will be reviewed annually as part of our corporate planning cycle. This will align it to our business objectives
and ensure it is appropriate to the nature and scale of our operations.

Download PDF version of our Sustainable Procurement Policy Here
Our Values
Ionix Advanced Technologies vision is to become the world’s leading provider of high-temperature piezoelectric devices.

We strive for excellence, and to achieve our vision we are committed to working to the following values;
- Quality – we will strive for continuous quality improvements in all that we do.
- Integrity – Doing the right thing when dealing with customers, suppliers, co-workers and stake-holders.
- Teamwork – Work effectively, cooperatively and constructively to achieve our goals, while encouraging individual contribution and responsibility.
- Respect – We value our people, encourage their development and reward their performance.
- Innovation – Support creativity and the development of new ideas, products and processes that add impact for our customers.
Certifications and Registrations

Ionix is building a network of suppliers, development partners and customers motivated to work in collaboration with Ionix to meet the growing demand for sensing in extreme environments. If you are interested in hearing more, please contact us.

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